Responsibility to assign
Buyer engineering defines the requirement; the application engineer prepares the comparison.
Project and OEM services
Define what the 3D printing project must deliver.
Use an agreed brief, sample plan and acceptance record to connect equipment selection with installation, training and ongoing support.
Request a service scopeEditorial visualization; the final proposal identifies the exact model, evidence and project scope.Choose the work you need
Use these deliverables to define the contracted service.
The company profile describes application engineering, customization, installation, training and lifecycle support. The stages below are proposed scope items for a project agreement. On-site territories, staffing, response times, fixed fees and spare-parts stock are not established by this page; ask the quotation to identify what is included and who will provide it.
Scope item 1
Application review and equipment shortlist
Starting information: Part envelope, function, material needs, monthly demand and available site information.
Proposed deliverable: Dated brief, candidate processes/configurations, assumptions, excluded routes and questions needing a trial.
Choose an application pathway →Completion evidence
The buyer accepts the comparison basis and assigns each unresolved requirement.
Scope item 2
Benchmark sample and inspection plan
Starting information: Representative file, critical dimensions, service conditions and measurable acceptance limits.
Proposed deliverable: Sample plan with file revision, lot, machine configuration, print/finish route, test method and results/deviations report.
Request material records →Responsibility to assign
The testing party records the process and results; buyer engineering approves the limits.
Completion evidence
The report is traceable to the sample. Each failed or untested criterion has a disposition.
Scope item 3
OEM and customization scope
Starting information: Requested build-envelope, interface, branding, packaging or workflow changes, forecast and destination.
Proposed deliverable: Change list, feasibility response, sample requirements, validation cost, documentation changes and configuration revision.
Review the equipment catalog →Responsibility to assign
Assign design responsibility, artwork ownership and approval authority before release.
Completion evidence
The signed change list matches the quote; delivery, service and certification effects are recorded.
Scope item 4
Factory acceptance and shipment release
Starting information: Approved configuration and sample plan, witness preference and shipment target.
Proposed deliverable: FAT record with serial/configuration identity, installed options, functional checks, calibration references, measurements and deviations.
Use the supplier audit template →Responsibility to assign
The factory records checks; the agreed buyer or witness approves shipment release.
Completion evidence
Every required check has a result. Deviations are closed or accepted in writing by the release authority.
Scope item 5
Site preparation and installation scope
Starting information: Site layout, unloading/access route, utilities and local contractor contacts.
Proposed deliverable: Layout, utilities schedule, receiving instructions, readiness checklist and responsibility matrix for unloading, connection and commissioning.
Prepare destination inputs →Responsibility to assign
The supplier defines requirements; the buyer and appointed contractors verify site readiness.
Completion evidence
The access route and utilities meet approved requirements, with outstanding work assigned.
Scope item 6
Site acceptance and operator handover
Starting information: Delivered equipment, completed site checks, named operators and the acceptance job.
Proposed deliverable: Arrival record, installation/calibration results, site acceptance print, attendance and practical training record.
Review acceptance questions →Responsibility to assign
The contracted installer records commissioning; the buyer signs the handover criteria.
Completion evidence
Acceptance results, operator tasks, manuals and remaining actions are documented.
Scope item 7
Maintenance and spare-parts planning
Starting information: Machine revision, operating schedule, maintenance capability, remote-access constraints and downtime priorities.
Proposed deliverable: Service scope, maintenance schedule, compatible parts list, stock proposal and escalation contacts with a time-zone basis.
Review support and warranty questions →Responsibility to assign
The named provider owns its contracted response; buyer maintenance owns routine tasks and local stock.
Completion evidence
Compatibility, replenishment, service exclusions and costs are accepted before handover.
Scope item 8
Reverse engineering and replacement-part review
Starting information: Geometry, function, operating loads, failure history, ownership rights and inspection needs.
Proposed deliverable: Proposed capture/CAD route, assumptions, prototype plan, manufacturing options and checks required before use.
Review replacement applications →Responsibility to assign
The design authority approves the design; the production party supplies inspection results.
Completion evidence
Fit and function are assessed against the intended use. Unresolved design risks remain open.
Service quotation
Separate the fee, location and completion trigger.
| Scope line | Request in writing |
|---|---|
| Installation | Remote/on-site work, provider, destination, utility/contractor exclusions, days and travel costs. |
| Training | Audience, language, practical tasks, duration, materials and additional-session fees. |
| Warranty and support | Responsible entity, start event, covered parts/labor, hours, escalation and paid-service boundary. |
| Spare parts | Revision, quantity, compatibility, stock location, replenishment estimate and freight responsibility. |
Project record
Keep decisions and open actions in one revision.
For each action record the issue, evidence needed, responsible person, due date and closure approval. A machine, material or acceptance-job change should trigger review of affected quote, site and training documents. Use the audit worksheet as a starting record.
Next practical step
Request the services your project actually needs.
Name the scope items, machine or application, destination and milestone. Ask for deliverables, responsible provider, completion criteria and separate costs.